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Refunds & Cancellations

  • Refund Policy: Refunds are limited to unused, prepaid services. Hours already worked are non‑refundable, as they represent professional time, expertise, and resources invested.

  • Cancellations by Client: Clients may cancel services by providing written notice. All fees incurred up to the cancellation date remain payable in full. Prepaid services not yet delivered may be eligible for partial refund at the Provider’s discretion.

  • Cancellations by Provider: Elevated Tasks reserves the right to cancel services at its sole discretion, including but not limited to cases of non‑payment, breach of agreement, or inappropriate conduct. In such cases, refunds are limited to unused, prepaid services only.

  • Non‑Refundable Items: Deposits, retainers, and specialized service fees (including urgent, weekend, or holiday add‑ons) are non‑refundable under all circumstances.

  • Dispute Resolution: Any disputes regarding refunds or cancellations shall be resolved under the governing law and dispute resolution process outlined in the Termination & Disputes clause.

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